Patient Reviews

Canarsie Cosmetic Family Dental Reviews

1761 Rockaway Pkwy., Brooklyn, NY 11236

4.5 / 5

based upon 1232 reviews.

Posted On: 10/08/2025 It’s truly comforting to have a friendly and efficient dental office close to home. On my second visit, I was attended by Dr. Held and Dr. Nichole. We had a delightful conversation about the benefits of tea, it calmed my nerves. Thank you Canarsie Cosmetics Family Dental for your continuous care! Taylor C

Google Review

Posted On: 10/07/2025 Dr held and nicole are the best, counting my 6 months down with a smile Christopher G

Google Review

Posted On: 10/01/2025 Worst place never never ever aginnnnn Do not waste your time with this place they will have you go around the world with no help now the customer service back office are no help they live in a bubble no help what’s so ever
Dow to the supervisor name Tay could help I had to call her put my insurance on 3 way because she can call to verify my insurance this is crazy work book at your own risk Daneika P

Google Review

Posted On: 09/30/2025 Dr.Held And Dr.Nicole really took care of me and made me feel at home. I highly recommend those two Akil-Omari G

Google Review

Posted On: 09/24/2025 Nicole and Dr. Held are great. They did a great job on my son’s teeth . The Launderville P

Google Review

Posted On: 09/24/2025 Very good dentist, Dr. Held and his colleague nicole did amazing work. didn’t feel a thing when they went to numb me. highly recommend. Lucas

Google Review

Posted On: 09/23/2025 Dr Held and Nicole Number 1 Good Job And Allyssa Thank You! Jefly

Google Review

Posted On: 09/23/2025 Dr Held & the staff was great. The assistants made me feel comfortable & made sure I had everything I needed for my visit. Judith F

Google Review

Posted On: 09/09/2025 Dr. Held and Nicole thank you so much for going above and beyond for both me and my son. You made us feel welcome and comfortable. Lauralee D

Google Review

Posted On: 09/05/2025 Marie A

Google Review

Posted On: 08/19/2025 Dr Held and Nicole were super sweet and took their time Oqueena B

Google Review

Posted On: 08/19/2025 Wonderful service, Dr. Held and Nicole were excellent and attentive. I am normally very scared to come to the dentist, however this office is one of the best service dental wise, I have had. I would highly recommend this office for any dental help needed Maiya

Google Review

Posted On: 08/19/2025 Dr Held and Nicole were very amazing they were very interactive the hand patience and were very attentive. Dwight S

Google Review

Posted On: 08/19/2025 Can dentistry the dentist there are very unprofessional thank you Gerald D

Google Review

Posted On: 08/12/2025 Great experience. Doctors Held and Nicole. Where kind, respectful and especially careful when working on my teeth. Would definitely recommend! Wilson McKinley C

Google Review

Posted On: 08/12/2025 Dr held and Nicole was amazing Manny J

Google Review

Posted On: 08/09/2025 The worst dental experience of my life. I was desperate to be seen quickly since I am in pain. I didn’t read reviews. Showed up to a cramped, weird, dirty office space. Almost creepy. Music blared, the staff laughed and flirted and I felt like an after thought. Uncaring, young, and unenthusiastic dentist and assistants. I need alot of dental work, but was there for an emergency root canal. I have swollen gums, and shooting pain.

They did way too many x rays. The young female Asian dentist spent like 10 minutes with me, poked my mouth, mumbling about braces, maybe my tooth was cracked and I needed a root canal. She mumbled about needing implants where I had previously lost teeth, or I would lose more. Then some payment plan guy tried to tell me it was going to be $4,000 for a crown if I didn’t want a metal crown from Medicaid. Said I could go on a payment plan. Clearly scare tactics and scam at that point.

They made zero attempt to refer me for the root canal. The worst? They didn’t even bother to call in an antibiotic prescription, or offer pain meds. On a weekend. I’m going to file a BBB complaint, this was malpractice.

Please, read all of the 1star reviews, they are there to SCAM YOU OUT OF MONEY. Other good reviews are fake. Now I have to go the ER tomorrow. DO NOT, I repeat, do NOT go here. Misha C

Google Review

Posted On: 08/05/2025 Jamel S

Google Review

Posted On: 08/05/2025 Dr. Held and Nicole made my experience so great and pain free SHAY-MONIQUE D

Google Review

Posted On: 08/04/2025 I rarely leave reviews, but I feel obligated to warn others about this place. My visit was hands-down the most unprofessional and uncomfortable dental experience I've ever encountered. From the moment I walked in, the environment was chaotic — loud music, staff laughing and chatting in the hallway, and a general lack of professionalism.

The office itself was filthy. Trash bins were overflowing, equipment looked visibly dirty, and the examination tools were rusty. Yes, rusty. When I brought this to the doctor's attention, his response was, “It’s not dirty, just a little rust,” and asked if I wanted a new set — as if that was optional. That alone should have been a red flag.

After voicing my concerns, both the doctor and staff became noticeably rude and dismissive. The hygienist rushed through my cleaning in under two minutes, splashing water all over my face and then walking away without a word. I had to ask for a paper towel just to dry myself off, while the staff and doctor remained outside laughing and talking.

There was zero sense of care or professionalism, especially for a new patient. When I tried to discuss my visit with the doctor, he stood behind me instead of in front, making it incredibly difficult to have a proper conversation — especially over the loud music and background noise.

If you're looking for a welcoming, clean, and competent dental practice, I strongly suggest going elsewhere. Omorriso

Google Review

Posted On: 07/29/2025 Dr. Held and Nicole were awesome. I got 2 fillings and the Dr. Held took his time and made sure they were perfect. Nicole made sure I was comfortable and assisted the dentist, expertly. My bestie referred me here and I would recommend them to anyone. Kathyann C

Google Review

Posted On: 07/24/2025 Very courteous and well mannered staff. Work with you to ensure you get the best care possible. Elizabeth B

Google Review

Posted On: 07/22/2025 Doctor Held was so amazing and pleasant, Nicole his assistant was great as well. They had so much patience with my 14 yr old who was scared... I will recommend them to anyone! I am going back to him when its my turn ❤️🙏🏾

Via 14 yr old : I liked Dr held, he is very funny. Nzinga R

Google Review

Posted On: 07/21/2025 Rohan M

Google Review

Posted On: 07/15/2025 Quick and effective work. M. D

Google Review

Posted On: 07/14/2025 I feel morally compelled to share my experience at this dental practice.This was my first appointment at this practice,the wait time was long,following x-rays I sat in A room for about 35 minutes.Before seeing the dentist,the care coordinator,Rosa came in to access my teeth(not sure what her dental credentials are)but she was there to discuss the financial parts of my care.My appointment was for a tooth extraction using my dental insurance.The dentist came in and accessed me for less than five minutes and I had to ask his name twice.The dentist left and Rosa returned,imagine my shock and bewilderment,when I was told that I would have to pay $3000 to have any work started,when I questioned why I could not have my tooth extracted, Rosa became hostile,I exited the office,knowing I had 'dodge a bullet'.In conclusion I say to anyone visiting this practice'buyer beware' Hazel D

Google Review

Posted On: 07/08/2025 Very slow, Dr very unprofessional, don’t think I’m ever coming back Destiny C

Google Review

Posted On: 07/01/2025 I would give ZERO stars if I could.
Update after your reply:
Spare me the gaslighting and manipulation.
What a gross reply — instead of the time call I was told I would get. Was called now — 2 weeks later and the nasty supervisor is why they are all incompetent— it comes from the head. I mean even an authentic apology she could not get out her mouth. Kept cutting me off, talking over me. Telling me irrelevant things, and unwilling to accept they don’t know how to act in a work place — esp a medical one.
They should he closed!

This place is a scam and WHY people don’t go to dentists. I didn’t more time with a random lady who applied for a loan for me — when no follow up appointment or procedure was set. The Asian lady doctor was RUDE, short, judgmental and busy running out the roll before I could even get a mouth guard prescribed. As in another review — they just try to get thousands of dollars out of you — in a pretty disgusting way. I went out of my way to get this location, because I was told the others ones don’t take my insurance. So I wasted my day with a sham location and a horrible doctor leads the way for you treated like garbage. Med school isn’t worth a dollar if people don’t know bed side manners. Becky G

Google Review

Posted On: 07/01/2025 Dr. Held and Nicole are amazing. When you enter, please ask for them they’ll get the job done! Diamond R

Google Review

Posted On: 07/01/2025 By far the worst dental cleaning of my life. I waited two hours for a cleaning that lasted less than 2 minutes with a dental hygienist that gave me a face shower with the water flosser. I was soaked. There was no teeth scraping and no flossing. I'm absolutely appalled at the lack of service and wait times. They were over 30 minutes late to take me back and the majority of the time was spent waiting for people to come in for 1 minute or less. Maybe if they stopped standing around discussing Love Island and actually worked, a teeth cleaning wouldn't take two hours for a 2 minute service. Go anywhere else but here. Jenovia

Google Review