Patient Reviews

Canarsie Cosmetic Family Dental Reviews

1761 Rockaway Pkwy., Brooklyn, NY 11236

4.5 / 5

based upon 1232 reviews.

Posted On: 09/20/2019 Doll, Camille, Shekia and Cardi was very professional and did an amazing job on educating as well making the experience wonderful. Daniela S

Google Review

Posted On: 09/17/2019 Excellent office and staff and love the treatment coordinator Shekia and Dr. Alex. Rose S

Google Review

Posted On: 09/09/2019 Holly M

Google Review

Posted On: 08/22/2019 When I tried to explain to the receptionist that I was disappointed with my last cleaning because it was too short and I had to request additional cleaning for areas that weren't touched initially, she retorted, if you don't like the service you are free to go elsewhere. She said that's the instruction she received from her boss for clients who complain. I asked for her name and she just hung up.

To get through to make an appointment I had to go through the Queens office to get someone on the phone. Seems like the Canarsie residents can wait forever while the Queen's clients receive quicker response time.

Truly wish our community would demand better service. Horrible horrible service!!! Ghdhs B

Google Review

Posted On: 08/14/2019 This morning staff and my dentist:Mr.Danick Maxan wonderful. So greatful he is my dentist. Have a bless remaining summer. Delores S

Google Review

Posted On: 06/06/2019 If I could make it 0 stars, I would. I was a patient at the Rockaway and Ave L for several years, along with my 4 children. I didn't have any problems until I made a private complaint about the lack of follow up via email to management. I didn't write a public complaint. As a healthcare worker myself, I would think someone would follow up. No, instead my child was dismissed without any notice or reason. Leaving my son with incomplete services. When I asked why, I was told I had a disagreement with a worker. This is definitely a lie, because I could never get anyone on the phone for there to be a disagreement. I was always told to call back because the manager is not available and just like my complaint, I never received a return call. I would never argue with the person answering the phone, because most likely they have no clue to my complaint. I did go to to office AFTER my child was dismissed and again no one was available to speak to me. I was in no way rude to anyone. I was always taught to treat people how I wish to be treated. I was told to send an email. I sent a complaint to my insurance company, and these disgusting, unprofessional people felt the need to say it was due to bad behavior in the office. I can't believe the need to lie so much. I had no intention to return to this office. As I was told, they have the right to refuse anyone.... but please, BE HONEST!!!!!!!! I have NEVER disrespected anyone in the office, over the phone or in person. To say the Management is terrible and unprofessional is an understatement!!!!! NikkiP

Google Review

Posted On: 04/27/2019 The dr who owns this practice should be ashamed of himself. His employees follow the doctors expectations so they will act just like the dr, No care what so ever. If the dr invested in the condition of this office give his employees something new to look at and to work with. Don’t blame employees blame the EMPLOYER N “Nay N

Google Review

Posted On: 04/22/2019 Boujidee D

Google Review

Posted On: 03/18/2019 Rockeich F

Google Review

Posted On: 12/08/2018 The cops were called for a patient that was aggressive towards the receptionist.
Slow, old, dirty
I took my special needs child for a visit. I honestly think the receptionist, the aide, and the hygentist were making fun of my son.

The eye doctor looked like he did not want to be there
Never again Dakota's D

Google Review

Posted On: 12/05/2018 The worse dentist office I have ever been to. Unprofessional isn’t even the word. If I can give a 0star I would. Receptionist act as if they are bothered when helping and asked questions, they sit up front and talk about all their personal lives, loud and not business appropriate. Wait about 3 hours in a empty office for work that took about 20mins. Shabana P

Google Review

Posted On: 09/24/2018 The people in the office are very kind and professional. And the service is so amazing. Will recommend this to my family and friends. Thanks. Mercedes C

Google Review

Posted On: 09/24/2018 The office is nice and easy to locate. The staff are friendly and accommodating. MIKE S

Google Review

Posted On: 08/31/2018 This was the worse experience that I have ever undergone. The have you wait several hours, to tell you you can't be seen based on a prior procedure from a different dentist. They never tried to help the dental emergency I was having. They never asked if I'm willing to pay, they simply dismissed me because they claimed the insurance won't pay them.
The worse customer care ever. I am forewarning , dont spend your money or time with this place!.
Just horrible; they dont even deserve one star! M P

Google Review

Posted On: 08/01/2018 They are so unprofessional I waited 3 hours for a dentist who never even showed up they wouldn’t allow another doctor to see me just ridiculous a waste of time nobody even said he wasn’t in the office it wasn’t until a hour into my stay that I asked how many people were in front of me that’s when they informed me he wasn’t in he wouldn’t even give an estimate of how long he just kept telling workers he was on his way I wasted a day of work to sit here for absolutely nothing Shatasia P

Google Review

Posted On: 07/11/2018 This place has no Professionalism, the secretaries behave in a disgusting manner when you ask questions about the wait time...the wait time to receive another appointment is months apart...I was not pleased with the way the secretary was speaking to me so I left with out receiving my temporary crown and when I tried to go to another dentist they told me my insurance was already charged for the job..so they steal your insurance money as well, so make sure you receive your service the day you go cause they are going to take there money from your insurance whether you show up to your appointment or not which is FRAUD!!!! Please don’t waste your time or money you can get better service else where!! Jalisa C

Google Review

Posted On: 05/23/2018 Receptionist are unprofessional. They act as if you are bothering them. I stood there and listened to them have a personal conversation and noone acknowledged me until i said 'excuse me' the both looked up at me..In silence. I came the day before with my 7 year old daughter because she cracked her tooth, I had to come back because they needed xrays to be sent. I returned the following day only for them to tell me they cant see my child because they didnt have the tools. Why waste my time if thry knew what my visit was for? They need to get it together. This is why businesses in Brooklyn will never prosper. Kaheena C

Google Review

Posted On: 04/11/2018 Today was the second time I was not satisfied with my cleaning. I did not get a thorough cleaning. The hygienists was finished less than 5 mins. If I never asked him how is everything looking, he would have never told me there was inflammation due to lack of flossing. They also have front end receptionist sell you cosmestic procedures that you don't even need. Have to becareful. Jennifer J

Google Review

Posted On: 02/26/2018 Disappointed... Decided to come here based on reviews.... Had a 7pm appointment I called days before and asked I could have went early because I was going to be able to make it.... Communication is off... Simple communicating would have been nice But, when you were told 1 thing only to be there over 2 hours its aggravating. Ken’s World D

Google Review

Posted On: 02/13/2018 Nicholas A

Google Review

Posted On: 11/13/2017 Worst dental work ever they tell you what wotk you need done to help improve your moth wen all they do is lie because the pain they put you through doesnt disappear after a few hours like they say i hope they get sued for malpratice SDOT

Google Review

Posted On: 09/14/2017 I decided to get a filling filed down so I made an appointment with the same doctor I saw last time, Dr.Alexander Sakthivelu. I wasn't informed that my tooth would feel weird or extra sensitive after the filling. When I get to the appointment that day the man decides to see me while he is already working on a patient, asking whats wrong, being hasty etc. I told him that my bite felt off and he says 'i don't know what you're talking I did the filling perfectly fine' -_-. So I said are you sure :). Then the man decides to start shaving my tooth down, then only after does he state that the filling was behind the front tooth not below it. So in my head I'm thinking 'Why did you shave the bottom of my tooth -_-. Then the man stops and says I'll be back , in the mean time talk to a nurse .. after 20 min I asked a nurse for pictures of my teeth and the x-rays that they had on file. My tooth isn't giving me the same problem I first had but now it is extra sensitive and gives mild pain when I chew , all because this man is impatient and not serious about is work. Ahhmelle

Google Review

Posted On: 08/23/2017 I rushed from work for my appointment! I was waiting a while and began to wonder when I would be called. The receptionist nonchalantly said 'oh you have 3 People ahead of you'. I'm baffled, why make an appointment and allow your patients to rush without informing them the OFFICE/Doctor is running behind. They will harass you To be on time yet don't have the decency to respect your time! It's conviently placed but I promise....you won't be happy with the doctors or the staff. Last time I was even seen they charged my insurance for a cleaning they never did! Tonica R

Google Review

Posted On: 04/15/2017 If I could give them zero stars I would. The assistants have the worst attitudes on the planet. It's honestly disgusting. They even gossip about patients to each other very loudly. IIBroGodII

Google Review

Posted On: 03/31/2017 Msz F

Google Review

Posted On: 03/17/2017 Dental assistants at this location always have nasty attitudes and seem to always be in a rush its very frustrating. Had a broken toith in my mouth for the past month now, it been a run around trying to get the papers for an extraction. Laur

Google Review

Posted On: 02/16/2017 Delinois Cajuste J

Google Review

Posted On: 09/14/2016 Their costumer services over the phone sucks every time I called they put me on hold and hung up the phone al Loikel J

Google Review

Posted On: 09/09/2016 Slow horrible place. Can't wait to change my dentist. StarrAnná F

Google Review

Posted On: 05/13/2016 Daisy R

Google Review